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Privacy Policy

Introduction

JAD Portals (“we,” “us,” or “our”), a platform under the auspices of the UAE Ministry of Economy, is committed to safeguarding the privacy and security of users’ personal data. This Privacy Policy outlines how we collect, use, disclose, and protect information in compliance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and other applicable regulations.

Scope

This policy applies to all users of the JAD Portals website (www.jadportals.ae), mobile applications, and associated services, including but not limited to:

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  • Businesses and investors utilizing Jebel Ali Port and Jafza services.

  • Global trade partners, logistics providers, and e-commerce entities.

  • Governmental and regulatory stakeholders.

Data Collection

We collect the following categories of data:

  1. User-Provided Information:

    • Contact details (name, email, phone number, company).

    • Business registration documents (for Jafza/DP World integrations).

    • Transactional data (e.g., port service bookings, lease agreements).

  2. Automatically Collected Data:

    • Cookies and analytics (IP address, device type, browsing behavior).

    • Logistical and operational data (e.g., cargo tracking, customs clearance).

  3. Third-Party Data:

    • Data shared by partners (e.g., DP World, Jafza, UAE financial institutions).

Use of Data

Your data is used to:

  • Facilitate port-centric services (e.g., cargo handling, warehousing, customs clearance).

  • Enable AI-driven matchmaking between global traders and logistics solutions.

  • Process multi-currency transactions via integrated UAE banking partners.

  • Comply with UAE governmental reporting and regulatory requirements.

  • Improve platform functionality and user experience.

Data Sharing

We may disclose data to:

  • Government Entities: UAE Ministry of Economy, Dubai Customs, and other regulatory bodies.

  • Strategic Partners: DP World, Jafza, and BRICS-aligned trade networks.

  • Service Providers: IT infrastructure providers, payment gateways, and analytics firms.

  • Legal Obligations: When required by law or to protect national security.

Data shared internationally will adhere to UAE data protection standards and recipient jurisdictions’ laws.

Security Measures

We employ robust safeguards, including:

  • Encryption (SSL/TLS) for data in transit and at rest.

  • Blockchain integration for secure customs and financial transactions.

  • Regular audits aligned with UAE cybersecurity frameworks.

User Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Opt out of non-essential communications.

  • Withdraw consent for data processing (where applicable).

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